Shipping policy

Shipping Policy

At Care O’Clock, we aim to deliver your order safely and on time.

Delivery Time:
Orders are normally delivered within 3–5 working days after confirmation and dispatch. Delivery times may vary depending on the customer's location, courier service, weather conditions, or other unforeseen circumstances.

Order Processing:
Orders are processed after confirmation. Customers may be contacted by our team to verify order details before dispatch.

Delivery Delays:
While we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control. In such cases, we appreciate your patience and understanding.

Incorrect Address:
Customers are responsible for providing a complete and accurate delivery address and contact number. Care O’Clock will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

For any shipping-related questions, please contact our customer support team.